The ChallengeWhere they started
A global residential HVAC supplier saw a 20% spike in conversion costs, driven by low productivity and an inexperienced management layer — putting revenue at risk across multiple sites simultaneously.
The ApproachWhat we did
- Provide interim operational leadership across two strategic sites to drive the turnaround directly
- Convert C-suite financial goals into shop-floor metrics tied to conversion cost
- Execute and adjust in real time rather than waiting on a perfect rollout plan
- Lock in gains with Standardized Work and direct management coaching across all sites
“Convert the boardroom number into a number the floor can move.”
Measurable ResultsWhat changed
- $8M in conversion cost savings within three months
- Revenue grew from $75M to $90M per month
- Recovered $17M in lost sales by lifting productivity across three supplier sites during the COVID-19 pandemic